|
 |
Customer Complaint And Respondent Process |
| |
Customer
Complaint |
|
 |
Respond to Sales
Division |
|
Sales Confirmed
and Filled Out
Customer Complaint
Sheet |
| Process Problem |
|
Parts Problem |
 |
Relative Unit Analysis |
 |
|
Respond to Process
Division or Relative Division,
Corrective Action
Revision Process Order |
Design Change
or
Revise |
Respond to Supplier
for Solving in-Stock
Good |
 |
|
 |
Inform Relative Unit
and Revise
Process Order by
Corrective Plan |
| |
|
|
Replay to Customer with
Corrective and Preventive
Plan in 3 Days |
|
|
 |
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